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Junk Ninja - Junk Removal Ottawa

Updated 2026-08-12 · 5,662 reviewed · 113 listed · Scored from 685 Google reviews · How we rank ›

4.8(685) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
Estate & Senior Move-Out CleanoutsJunk & Clutter Removal24/7 Emergency ResponseDeep Sanitizing & DisinfectionHoarding Cleanup
Junk Ninja - Junk Removal Ottawa
Services
Estate & Senior Move-Out Cleanouts, Junk & Clutter Removal, 24/7 Emergency Response
Reviews
685

What recent reviews say

Most jobs wrap quickly with courteous crews who arrive on schedule and communicate before showing up. Reviewers name individual staff members like Max, Charles, Lawrence, and Darian as reasons to rebook; pricing is called fair and competitive even for large loads like storm cleanup, though one customer was surprised by an undisclosed travel fee for a rural location.

The business responds fast to inquiries and accommodates late-day work. Consistent five-star ratings highlight efficiency and politeness, with storm damage and estate work mentioned positively. One updater noted the company refunded the travel fee after pushback, suggesting they listen to complaints.

Praised for
  • punctual arrival and fast service
  • polite and professional staff
  • fair pricing
  • responsive communication and bookings
  • thorough work quality
Watch-outs
  • surprise travel fees not disclosed upfront
punctualfair-pricingresponsive-communicationthorough-cleanupnon-judgmentaldiscreet
Best for: homeowners and seniors needing quick, same-day furniture and renovation cleanup with professional crews
Think twice if: confirm travel fees upfront if you live outside central Ottawa; one rural customer was charged $100 travel fee without advance notice

Strengths

  • same-day or next-day booking available
  • named repeat staff build customer relationships
  • competitive pricing for large loads
  • handle specialty removals (hot tubs, decks, e-waste)

Worth knowing

  • Staff named by reviewers across multiple bookings: Lawrence (three jobs with same customer), Darian, Max, Charles, William, Charlie
  • Next-day booking confirmed from admin team response
  • Travel fee issue acknowledged and refunded by company after customer complaint
  • Storm damage cleanup completed in single job praised for value
  • Fully insured

What reviews say by service

Junk & Clutter Removal
Fast, courteous crews handle furniture and appliances; storm damage and large loads praised for value and speed
Estate & Senior Move-Out Cleanouts
Estate and move-out cleanups noted as accommodating; late-day appointments available
Hoarding Cleanup
Listed service; reviewers do not discuss in detail
Deep Sanitizing & Disinfection
Listed service; reviewers do not discuss in detail
24/7 Emergency Response
Same-day and next-day booking mentioned; no explicit emergency response detail in reviews

How it compares

  • Rated 4.8 against a 4.78 average across the 48 junk & clutter removal businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
634
4
20
3
13
2
5
1
13

Common questions

How fast can Junk Ninja respond?
Next-day booking confirmed from recent reviews. Admin team responds immediately to web inquiries. Late-day appointments can be accommodated.
Are there extra charges beyond the quoted price?
Rural locations outside central Ottawa may incur a $100 travel fee. Ask upfront. The company refunded this fee after one customer's complaint.
What's the price range for a full truck load?
Full truck loads range from $135 for a single item up to $719 for a full truckload. Partial loads are available at $279 (1/6 truck) to $669 (3/4 truck).
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Last updated 2026-08-12