Most reviews describe a team that shows genuine care for people in crisis, arriving fast for emergencies and handling difficult jobs with professionalism. Erin, Dean, Cal, Susie, and Tasha are regularly named for their kindness and expertise. The main friction point is inconsistent communication during the quote stage, with some callers left waiting hours or days for promised callbacks.
Junk Professionals delivers quick, courteous removal with zero damage to homes and fair quotes that hold at checkout. Ankit, Anthony, Gage, Mario, Leo and their teams arrive on time, work fast, and treat furniture and floors like they own them. One reviewer ran into phone-payment pressure and felt the estimate was high, but 416 five-star reviews suggest that friction is rare.
All six reviewers gave five stars. Declutter cleaned apartments, cars, and rooms thoroughly, removing stains and oil splatter that tenants had let pile up during busy periods. Sarah handled jobs on time with care for detail; customers felt the pricing was reasonable and would recommend the service.
Crews show up the same day, quote on site with no obligation, and clear furniture and junk in under an hour. Reviewers consistently name individual staff members-Connor, Jacob, Kile, Chris, Ryan, Cory, Sebastian-all described as courteous, efficient, and careful with home surroundings. Text alerts 30 minutes before arrival, donation of usable items, and cheerful service under challenging conditions earn repeated calls and referrals. The business operates 7 days a week across Waterloo, Milton, Brantford, Cambridge, and surrounding towns. Pricing is called fair. No complaints appear in recent reviews; the main texture is same-day urgency met with professionalism and genuine friendliness from named crew pairs.
Last updated 2026-08-12