On Side delivers strong technical results for water damage and flood restoration when everything goes smoothly. Staff like Cameron, Sydney, and project managers Amir and Jay earn consistent praise for professionalism and thorough work. However, scheduling breakdowns, unresponsive project managers, and delayed follow-up repairs plague a meaningful chunk of experiences. Communication via email works better than phone calls for some customers, but many have waited months for callbacks on unfinished work.
Most customers describe fast, courteous crews who handle heavy or awkward items safely and finish jobs promptly. Staff arrive on time, keep owners informed, and treat properties carefully. A small minority report missed appointments, communication gaps on weekend service, and concerns about pricing or item handling during pickups.
Junk Professionals delivers quick, courteous removal with zero damage to homes and fair quotes that hold at checkout. Ankit, Anthony, Gage, Mario, Leo and their teams arrive on time, work fast, and treat furniture and floors like they own them. One reviewer ran into phone-payment pressure and felt the estimate was high, but 416 five-star reviews suggest that friction is rare.
Most reviews describe a team that shows genuine care for people in crisis, arriving fast for emergencies and handling difficult jobs with professionalism. Erin, Dean, Cal, Susie, and Tasha are regularly named for their kindness and expertise. The main friction point is inconsistent communication during the quote stage, with some callers left waiting hours or days for promised callbacks.
Last updated 2026-08-12